Privacy Policy

Effective Date: 08/10/2024

At SS Drinks, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, interact with us, or use our services.

By using the SS Drinks website (the “Site”), you agree to the terms outlined in this Privacy Policy.

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1. Information We Collect

We collect personal information to provide you with a better user experience, respond to your inquiries, and improve our services. The types of information we may collect include:

A. Personal Information

This refers to any data that identifies you personally, such as:

– Name

– Email address

– Phone number

– Delivery address (if applicable)

– Payment information (for purchases)

B. Non-Personal Information

We may collect non-personal data about your interaction with our Site, such as:

– Browser type

– IP address

– Device information

– Pages you visit on our website

– Time spent on the Site

– Other analytics data for improving user experience

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2. How We Collect Your Information

We collect personal information from you in the following ways:

– When you sign up for our newsletter or create an account.

– When you make a purchase or place an order on our website.

– When you participate in surveys, contests, or promotional offers.

– When you contact us via email, phone, or through forms on our Site.

We also collect non-personal information automatically through cookies and tracking technologies. For more information, please see the Cookies section below.

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3. How We Use Your Information

We use your personal information for the following purposes:

– To process orders and deliver products: Your name, address, and payment details are necessary to complete transactions and ensure timely delivery.

– To communicate with you: We use your contact details to send you order confirmations, respond to inquiries, and provide customer service.

– Marketing and promotional offers: If you have opted in, we may send you updates about new products, offers, and events via email or SMS.

– Improving our services: We analyse the data to enhance user experience, optimise our website, and make product recommendations based on your preferences.

– Legal and security purposes: To comply with legal obligations and protect the security and integrity of our Site.

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4. How We Share Your Information

SS Drinks will never sell, rent, or trade your personal information with third parties for their own marketing purposes. However, we may share your data with trusted third parties in the following cases:

– Service Providers: We may share information with third-party providers (e.g., payment processors, delivery services, marketing partners) to perform services on our behalf.

– Legal Requirements: We may disclose your information if required by law or in response to legal processes such as court orders or regulatory authorities.

– Business Transfers: In the event of a merger, acquisition, or sale of SS Drinks, your data may be transferred to the new entity.

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5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that allow us to:

– Recognize your preferences and settings.

– Track website traffic and analytics.

– Provide personalised content and targeted advertising.

You may choose to accept or decline cookies through your browser settings. However, disabling cookies may affect the functionality of our Site.

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6. Data Security

We are committed to ensuring that your personal information is secure. We implement a variety of security measures, including encryption and access controls, to protect your data from unauthorised access, disclosure, or misuse.

While we strive to protect your information, no method of data transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

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7. Your Rights

You have the following rights concerning your personal information:

– Access: You can request access to the personal information we hold about you.

– Correction: You can ask us to correct any inaccuracies in your data.

– Deletion: You can request that we delete your personal data, subject to legal obligations.

– Opt-Out: You may unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

– Data Portability: You have the right to request a copy of your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at [Insert Contact Information].

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8. Children’s Privacy

SS Drinks does not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe we have inadvertently collected information from a child, please contact us, and we will take steps to delete such data.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the revised policy on our Site with an updated effective date.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

SS Drinks

www.ss-drinks.com 

Email: info@ss-drinks.com

WhatsApp: +254 719 120586

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By using our Site, you agree to this Privacy Policy. Thank you for trusting SS Drinks with your personal information!